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Shipping & Returns

Shipping Policy

Welcome to My BETMY shipping policy section. Here, we aim to provide you with clear and concise information about our shipping methods, packaging, and associated costs. Our goal is to ensure transparency and build trust with our customers, enabling them to make informed decisions with confidence.
 
At BETMY, we prioritize the delivery experience and strive to meet your expectations. We are committed to maintaining high standards of service and reliability, ensuring that your orders are handled with care and efficiency.

Return & Exchange Policy

BETMY return policy section is designed to offer you peace of mind and convenience. We understand that circumstances may change, and we want to make the process as simple as possible for you. Our straightforward refund and exchange policy is aimed at building trust and demonstrating our commitment to your satisfaction.
 
We believe in the quality of our products, and if for any reason you are dissatisfied, we are here to assist you. Your confidence in My Site is important to us, and we are dedicated to providing a positive experience for all our customers.


Return Eligibility:

  • You have 14 days from the date of receipt to return an item.

  • The item must be in its original packaging, unused, and in the same condition that you received it.

  • Proof of purchase is required for all returns.

Return Process:

  • Return Shipping: As the buyer, you are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance.

  • Refund: Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within 7 business days.

We appreciate your understanding and cooperation. If you have any questions about our returns policy, please contact us at betmyproductions@live.co.uk 

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